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Customer Service Automation for a Mountain Adventure Company in Spain
The Challenge Our client is a solopreneur running a mountain experience company in southern Spain. Like many small business owners, he was responsible for almost every aspect of the business, from lead generation and marketing to customer service, administration and delivering the experiences themselves. One of his biggest challenges was the amount of time spent responding to potential customers. Many enquiries involved answering the same questions about routes, prices, equip
Jun 242 min read


Digital Strategy for one of Portugal’s leading civil engineering consultancies
The Challenge Our client main challenge was to strengthen and elevate its existing digital strategy for 2025–2028, supporting its ambition to become a recognised global digital leader across Energy, Mobility and Sustainable Cities. The company already had a strong foundation, combining deep engineering expertise with innovation, strategic thinking and a distinctive multidisciplinary culture. The next step was to bring an external, global perspective to challenge assumptions,
Jan 72 min read


Is the construction sector truly going digital?
Digital adoption in the construction and civil engineering sector is widely perceived as low, and with good reason. Several factors...
Sep 11, 20253 min read
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